Italian Speaking Integration Consultant

Our Customer Onboarding team is looking for an Italian speaking, service-minded Integration Consultant to join their team!

The role:

As an Integration Consultant you will manage an ongoing portfolio of integrations in our customer platform, and you will have the important responsibility to make the assigned platform integrations run in a professional manner and ensure the Clerk platform is integrated upon best practice-scope and before the agreed deadline.

Your responsibilities:

• Facilitating technical discussions in the set-up process for new and existing customers.
• Suggesting and motivating the best practice scope and allocate resources of the set-up process to successfully complete in order to support the customer conversions.
• Conducting onboarding proof-of-concept and helping customers envision final solutions to increase their conversion rate.
• Working side by side with the customer to understand and meet their needs through a professional report.
• Identifying and documenting gaps between requirements and product capabilities.
• Interacting with stakeholders at all levels – both internally and externally.

Qualifications and personal skills:

• You have experience with Customer Service and have worked directly with Customers before.
• You have excellent business acumen as well as negotiation, problem solving, and conflict resolution skills.
• You have experience with project management and gained great time and task management skills – enabling you to easily plan, schedule, and do resource allocation.
• You are a real multitasker and have a great ability to keep an overview and a positive mindset.
• You have previously worked engaged in B2B communication (internal and external) and cross-organizational communication.
• Excellent verbal and written communication skills in Italian and English.

We Offer:

• An amazing team of talented, committed, and goal-oriented colleagues.
• Company events like Friday bars, Summer and Christmas parties & team trips.
• The opportunity to grow within the company.
• All the soda, coffee, fruit, and snacks your heart desires (be careful).
• A 5-star lunch buffet.

Process:

• Apply for the position with your CV and a short cover letter.
• Preliminary phone interview with our Talent Department.
• Interview with a case with our Recruiter and Hiring Manager.

..... Successful? A warm welcome to Clerk.io!

The ideal candidate can start as soon as possible!