Implementation Consultant


Full time

Nov 9

Are you a customer-oriented consultant who is interested in meeting new people? Do you want to be part of an innovative team tasked with addressing our customer’s business needs?

DigitalRoute are looking for talented Implementation Consultants that want to participate in building on the success story!

As an Implementation Consultant you will provide subject matter expertise in our products. You will be responsible for designing, implementing, testing and delivering our solutions to our customers as part of our projects.

You will guide and direct our clients use of our products, its key features, functions and deployment options and gather customer requirements and act as a trusted client interface for both technical and general account issues. You will also work closely with sales and pre-sales.

This is the job

  • Design, develops and maintains customer implementations
  • Analyses requirement and develops innovative, impactful software solutions
  • Modifies existing product configurations to add new functions, adapt to new hardware, improve performance or enhance product usability
  • May be involved in all aspects from detail configuration to high level system design
  • Adhere to and be fully experienced in all stages of implementation projects namely analysis, design, tests, documentation, reporting, acceptance and support handover
  • Defines the implementation approach, configuration requirements, and integration design for customers
  • Present a professional image in conduct, attitude and attire
  • Contributes to standardized methodology and best practice

Your profile

  • Computer literate and experience in programming (Java, Python and Scripting language is a plus)
  • Experience in a client relationship management role
  • Successful experience and participation of implementation projects and project stages
  • Familiarity and experience with implementation methodologies
  • Knowledge about Cloud Technology, Database and SQL, Networking and integration troubleshooting will also be a plus
  • Excellent in English or other language, verbal, reading and writing
  • University degree in related subject

A moderate degree of travel may be required, mainly in the Asia-Pacific region, but also globally, to support our international business needs. A willingness to travel and spend time abroad is therefore important.

You will be a part of our Kuala Lumpur team and report to the GDC KL Manager.

In this recruitment process we DigitalRoute works with Ambition.

Skills Needed: 

Job Benefits: 

  • We care
  • We team up
  • We are covered
  • We work our way
  • We invest in parenthood
  • We create our destiny

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