Head of Partnerships
Are you the Head of Partnerships we’re looking for?
Refined is on a mission to reimagine the user experience for business software to make it more accessible to more people for more purposes. Our product is a codeless site builder that turns Atlassian Confluence and Jira into custom intranets, documentation sites, support desks and more. All told, Refined powers sites at more than 4,000 customers worldwide, from Fortune 500s like Apple and Microsoft to countless other small and medium-size businesses as well as government entities, educational institutions, and nonprofits.
The lion’s share of our sales come from our global network of 200+ solution partners, who sell Refined as a solution alongside Confluence and Jira. Partners account for roughly 70% of sales, which, thanks to our strong product and our brand, we’re able to achieve with comparably little infrastructure or personnel dedicated to partnerships. Going forward, this will change as we invest in the partner area with dedicated resources.
That’s where you come in. We’re looking for an experienced and self-starting Head of Partnerships to take over our partner function and build it into a world-class sales and service engine. You’ll drive new business by building and nurturing partner relationships, and by educating partners about Refined’s product portfolio and how our apps can help their customers better realize their desired use cases (support, ITSM, intranets, documentation, learning & development, etc.).
You’ll become an expert on our product line across both Cloud and Data Center deployments, as well as the competing and complementary products available on the Atlassian Marketplace. You’ll also serve as a critical link between between partners and internal stakeholders like Product, Marketing and IT/security to help improve our offerings, hone our messaging, communicate product plans and developments, and ensure we’re delivering on partner needs in all areas.
As Head of Partnerships, you will:
- Own the partner sales channel and all parter relationships therein
- Plan and execute a parter strategy that aligns with company-level OKRs
- Be the voice of solution partners internally and advocate for them among stakeholders from Product to Marketing to leadership
- Be responsible of the revenue growth in the partner channel
- Attend up to 10 partner events in Europe and US
To succeed in this role, you’ll need:
- 3+ years of selling through partner channels
- 2+ years experience managing people, with proven coaching skills
- A can-do, problem-solving mindset—plus genuine interest in solving customer/partner problems.
- Product and relationship savvy to win/grow business from partners
- Outsanding communication skills
- An analytic and structured way of working
- Proven experience setting ambitious goals and achieving them
You can work fully remote within Europe or from our offices in Malmö and Helsinki.
Why should you join us?
We have an amazing team and great clients, but all of this is possible because of a couple of values we have and share. If these words resonate with you, we are pretty sure that you would love to work with us.
Flexibility: We believe work should fit into the rest of your life and not the other way around. We're flexible about where you work and when so that you have the freedom to take care of your personal life first.
Fun: We celebrate our successes. Every major product release gets a proper celebration replete with Champagne (only the good stuff) and other treats. Plus we host tons of other events (totally optional, we get it if those aren’t your thing) like quiz and game nights, ping pong tournaments, theme days, and more.
Inclusion: We have a track record of hiring and promoting the most qualified candidates, regardless of factors like nationality, race, gender, sexual orientation, or religion, which, if you ask us, have no bearing on one’s ability to do the job.
Growth: Our employees grow as we grow. We promote from within, and we’re committed to professional development so you leave us with more knowledge than you came with (but don’t leave us!). We grow day to day by taking risks and learning from our failures as much as we do our successes.
We are good corporate citizens. We’re incredibly proud of the gender balance in our tech team, not to mention our pledge to donate 1% of company profits to charities and nonprofits like Ol Pejeta Conservancy and Cool Earth.
Want to learn more about what it’s like to work with us? Visit our About Us page and see what our employees say about working at Refined.
And, of course, we have a bunch of well-thought-out benefits for all of our employees:
- Flex-time and flexible working hours
- Generous policies for new parents
- Flexible work-from-home policy
- Competitive pay
- Competitive pension package (SE)
- Loads of ‘away from the desk’ activities including after-works, stretch sessions, ping-pong competitions, group sports and delicious meals out.
- 4000 SEK/400 € per year in keep-fit activities
- 25 vacation days annually
- Annual company-wide kickoff trips
- Opportunities to travel for conferences, depending on your role
- Friday breakfast
- Macbook Pro
- Referral bonus
- Annual physical
- Quality headphones
How to apply
If you can you see yourself working with us, we’d love to know more about you.
Please apply to the position at https://career.refined.com. We review applications on an ongoing basis and we will hire as soon as we find the right candidate so don’t wait to apply. We will do three rounds of interviews: a short introduction followed by two meetings with the team.
If you have questions regarding this role, reach out to our CEO Emil Sjödin at email@example.com.
Please note that relocation assistance is not available for this role.
We started Refined in 2009 with a simple idea: Enterprise software doesn’t have to be boring. Since then, Refined has evolved from a handy theming tool into a full-fledged site builder, helping more than 5,000 companies worldwide transform their Atlassian Confluence and Jira instances into beautiful, branded sites users love. We credit our can-do mindset, collaborative culture and attention to thoughtful design for getting us this far, but there’s much to be done yet.
We hire ambitious, down-to-earth, solution-oriented people who thrive in collaborative settings. We think empathy and curiosity say as much about a candidate as university credentials, and we weigh ambition as high as we do talent. We believe that the best work happens when people put their heads together without ego or pretense to arrive at clever solutions, so we look for people who have a demonstrated history of getting stuff done in teams. Sound like you?
Refined Software Oy