Implementation Specialist

Planacy AB

Stockholm, Sweden

Full time

Customer Success

Dec 21

We continuously have a need for more implementation specialists who are sociable and want to develop alongside us on our continued growth-journey!

Planacy is looking for you – a skilful implementation specialist!

We are a young and highly ambitious tech company that’s in an exciting phase of expansion. We have developed a powerful platform and, with it, taken the position as the leading best-of-breed platform for data-driven budgeting, forecasting and planning on the Swedish market. Our software both simplifies and streamlines more value-creating processes which contributes to better-planned and more successful companies.

With over 140 customers, including Trustly, GANT, Foodora, Fjällräven and Vitamin Well, we have demonstrated the value that our product can deliver. Now it's time to scale up!

Sweden is our home ground, Scandinavia our market – but a leading position in Europe is our goal. Now we are searching for you who, together with a motivated, competent and committed team, wants to be part of the journey to realise our vision: to contribute to better-planned, more data-driven and successful companies.

The specialist with passion

Who are you?

You probably have a couple of years’ of experience from a background as a consultant within ERP, business intelligence, consolidation, finance reporting, or a techy Customer Success role. You’re an inquisitive problem solver who has a passion for working with customers and delivering well thought out technical solutions. At the same time, you are curious, like to take initiative and want to be part of an entrepreneurial team. At Planacy, you’ll have great opportunities to develop both your technical knowledge and knowledge within performance management, while your curiosity and interest in problem solving are given plenty of scope.

About the role

At Planacy, you’ll work with a leading product. You’ll be the specialist who, together with your team, helps our customers to design optimal budgeting and forecasting processes, and who helps them to obtain as much value as possible from the platform. The role is very social and your technical interests will play an important part. As part of our Success Team, you’ll have a significant role as the technical specialist who ensures that what we deliver is of the highest quality with a great customer satisfaction. With the insights you gather, and in close dialogue with our product development team, you’ll also have the opportunity to influence the development of the product going forward.

As part of the team, it’s mainly your own passion and motivation that influence your development. You’ll gradually gain in-depth knowledge of our platform and data-driven financial management. You’ll also have great opportunities to grow alongside the company on its exciting growth-journey. 

You're

  • A problem solver 
  • A team player with the ability to work independently
  • Probably a background as a consultant or techy Customer Success
  • Structured and thorough with a business mindset
  • Communicative and educational

Background/Skills

  • Tech-oriented education 
  • Previous experience of client-oriented roles
  • Fluent in written and spoken English & Swedish

We offer a flexible work environment and good employment conditions

At Planacy, all employees play a key role and have a significant impact on the product and the company’s development. We have a passion for what we do. We have fun together and celebrate our success with sparkling wine, Friday burgers and a well-stocked beer fridge – as well as with a week-long annual Take Off to a pleasant destination (usually in southern Europe).

    We are convinced that if the team that makes our success possible continuously evolves and are happy and healthy, the success will be all the greater. We therefore offer a high level of trust and we value commitment and a high level of responsibility.

    We also offer:

        • Flexible work environment 🕐
        • Both fixed and variable salary 💰
        • 6 weeks of vacation 🏄🏻‍♀️
        • A very good retirement plan 👵🏼
        • Comprehensive health insurance 💙
        • Annually one week team Take Off 🏖 🕺
        • + additional benefits

        The role is based at our office in central Stockholm but we offer a lot of freedom under responsibility – we love the atmosphere in our office but part-time remote work is possible.

        Of course you should join Team Planacy's continued growth-journey as our next Implementation Specialist!

        We always have a need for passionate individuals with the right skill set. This job listing is open-ended, and recruitment for the position is on-going.

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        Planacy AB

        Simplifying Data-driven Financial Planning

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