Onboarding Manager

Leadoo Marketing Technologies

Helsinki, Uusimaa, Finland Hybrid remote

Full time

Customer Success

Jan 17

We are scaling our operations in Finland 🚀

We are looking for someone motivated and committed to join our Finnish team as an Onboarding Manager!

ABOUT THE ROLE

On our mission to scale up in Finland and grow we need a new player to work as an Onboarding Manager, taking care of creating conversion tools with interactive content, setting up the Leadoo platform and training the end users to use the platform. When talking about content we mean interactive content – the kind you see in chatbots of all types. You’ll be responsible for your own clients and their success with completing the onboarding process, as well as handcrafting the conversion tools that help our customers gain value and hit their conversion targets.

As an Onboarding Manager your days consist of leading client meetings, managing projects and planning and producing the content for different clients and their different needs. All about our onboarding process from start to end can be found here where one of Leadoo’s onboarding managers Helen describes how it is like for our clients. You work closely together with the rest of the Customer Success team in Finland, sharing best practices and ways of improving our way of working.

About you 💙

You are a team player from top to toe. You get excited about learning about new industries and you light up when you get to innovate new converting solutions. Results matter to you as well as working towards a goal. You’re not afraid of responsibility or managing your own client projects, and you’re a supportive team member.

You may have worked previously in onboarding, project management, content production and/or marketing and you may even have studied any of these subjects. Anyway, even more important than prior experience and education, is your strong professional self-esteem and ability to bedazzle everyone with your written and spoken Finnish and English skills!

 🚀 Flexible working hours including options to work from home

🚀Opportunity for career growth/development.  

🚀Occupational healthcare. 

🚀Lunch benefits. 

🚀A front-row seat to see and make a mark in a fast-growing martech scale-up

🚀Great team support – we work together towards the goals. 

🚀 The possibility to affect and take responsibility in building and expanding your own client portfolio

🚀 Highly supportive working environment with the opportunity to learn and grow beyond your current responsibilities. 

🚀 An entrepreneurial culture with minimal bureaucracy and maximum opportunity for you to take charge of your work.

We are looking for someone motivated and committed to join our Finnish team as an Onboarding Manager!

ABOUT THE ROLE

On our mission to scale up in Finland and grow we need a new player to work as an Onboarding Manager, taking care of creating conversion tools with interactive content, setting up the Leadoo platform and training the end users to use the platform. When talking about content we mean interactive content – the kind you see in chatbots of all types. You’ll be responsible for your own clients and their success with completing the onboarding process, as well as handcrafting the conversion tools that help our customers gain value and hit their conversion targets.

As an Onboarding Manager your days consist of leading client meetings, managing projects and planning and producing the content for different clients and their different needs. All about our onboarding process from start to end can be found here where one of Leadoo’s onboarding managers Helen describes how it is like for our clients. You work closely together with the rest of the Customer Success team in Finland, sharing best practices and ways of improving our way of working.

About you 💙

You are a team player from top to toe. You get excited about learning about new industries and you light up when you get to innovate new converting solutions. Results matter to you as well as working towards a goal. You’re not afraid of responsibility or managing your own client projects, and you’re a supportive team member.

You may have worked previously in onboarding, project management, content production and/or marketing and you may even have studied any of these subjects. Anyway, even more important than prior experience and education, is your strong professional self-esteem and ability to bedazzle everyone with your written and spoken Finnish and English skills!

 🚀 Flexible working hours including options to work from home

🚀Opportunity for career growth/development.  

🚀Occupational healthcare. 

🚀Lunch benefits. 

🚀A front-row seat to see and make a mark in a fast-growing martech scale-up

🚀Great team support – we work together towards the goals. 

🚀 The possibility to affect and take responsibility in building and expanding your own client portfolio

🚀 Highly supportive working environment with the opportunity to learn and grow beyond your current responsibilities. 

🚀 An entrepreneurial culture with minimal bureaucracy and maximum opportunity for you to take charge of your work.

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